JM Robson Aquatic Centre – Cashless Trial

The JM Robson Aquatic Centre is considering the trial of a cashless Centre, including the kiosk. Council is seeking customer feedback on the concept of a cashless Centre. 

The JM Robson Aquatic Centre consistently banks low amounts of cash. It consumes Council’s limited resources to handle, count and balance cash each day.

Accepting only non-cash payments removes the risk of theft and robbery, creating a safer work environment for staff.

The cashless payment options at the Aquatic Centre would be:

• EFTPOS – credit and debit cards;
• “Load and Go” stored value card which can be easily topped up at the Centre; and
• EziDebit – direct debit from bank accounts for Learn to Swim; this option will be extended to membership payments in time.

Throughout a proposed trial period later in 2019, cash payments would still be accepted if a customer has no other means of payment. Council’s decision to trial a cashless Centre will take into account customer feedback.